Frequently Asked Questions

Frequently Asked Questions

No appointment is necessary for walk-in case management Tuesdays-Fridays from 9:30 a.m. -11:30 a.m. Case Managers help guests reach their goals and/or connect them to available community resources.

Paul’s Place has a wide range of programs and services geared to serve all our guests. Our case managers will work with you to assist you in meeting your specific goal(s).

The best way to learn more about programs and services is to talk to one of our staff during walk-in hours (walk-in case management is Tuesdays-Fridays from 9:30 a.m. -11:30 a.m.).

You can dial 2­1­1 to find additional resources in your area or visit them on the web at http://www.211md.org/.

On Monday- Friday, 8 a.m.- 10 a.m., Paul’s Place assists guests with a money order to obtain either a birth certificate or Maryland­ issued identification card. Proper documentation is required before accessing this service, please review the information below. Guests must reside in the 21230 or 21223, or the Poppleton neighborhood of 21201 zip codes or have documented verification of homelessness (i.e. shelter letter, transitional home letter, external case manager referral).

To find more information on how to access and apply for Maryland State birth certificate follow this link:
http://dhmh.maryland.gov/vsa/Pages/birth.aspx

To find more information on how to access and apply for Maryland State Maryland State ID follow this link:
http://www.mva.maryland.gov/drivers/apply/apply.htm

Need a new social security card?
Apply for one for free through the Social Security website:
https://www.ssa.gov/ssnumber/

No, Paul’s Place does not have any residential programs.

You can dial 2­1­1 for more information about shelters and housing programs or access more resources by following this link to the Mayor’s Office of Human Services:
http://human­services.baltimorecity.gov/homeless­services/documents

Baltimore City Street Outreach Information Card (English)

No, Paul’s Place does not help guests specifically with security deposits.

You can dial 2­1­1 to find additional resources in your area or visit them on the web at:
http://www.211md.org/

Our Peer Recovery Advocates are available to work one-­on-­one with guests on their recovery oriented goals and are available Monday to Friday between 9am – 1pm. No referral is required.

For more information on accessing behavioral health treatment you can contact HealthCare Access Maryland’s Information and Referral Line at 410­-433-­5175 for Certified Addiction Counselors and Mental Health Specialists who can assess each caller’s specific needs and link them to their optimal level of care.

Follow the link for more information:
http://www.healthcareaccessmaryland.org/programs­services/behavioral­health­services/the­behavioral­health­information­and­referral­line­2/