Case Management

Paul’s Place provides case management walk-in hours every Tuesday and Thursday from 9:00am to 11:00am.  Case Managers work one-on-one with guests; distributing program information, resources, and referrals. Increasing workforce-related skills and helping community adults move toward self-sufficiency.

Adult Basic Literacy

Paul’s Place began partnering with South Baltimore Learning Center in October 2006 to offer adult basic literacy classes. In Baltimore City, 38% of adults are either unable to read or read below the 4th grade level (National Insitutes for Literacy).  With the departure of the majority of factory jobs in Southwest Baltimore, there is a great need for a high school diploma to stay competitive in the local job market.  The South Baltimore Learning Center teaches pre-GED and GED preparation classes two days per week to help local residents learn vital skills and prepare to take their GED exam. Each year, several Paul’s Place students are able to graduate with a Maryland High School Diploma.

Ambassador Volunteer Program

Ambassadors volunteers give 25000 hours annually

Paul’s Place’s Ambassador Volunteer Program offers adults, typically those in early recovery, individuals with limited employability, and/or senior citizens opportunities to increase their self-esteem, responsibility, and skills for employment while responding to the needs of Paul’s Place and the community. Ambassador Volunteers are assigned jobs appropriate to their abilities, including greeting guests, serving lunch, organizing donated clothing, cleaning the building inside and out, and assisting with mailings. Each hour worked earns points toward essential bill payment (groceries, utilities, or rent).

Benefits Assistance

Paul’s Place is a community based organization that is authorized to assist guests in applying for benefits through the Maryland Department of Human Services.  Guests can receive assistance in applying for benefits such as food stamps (SNAP).

Computer Skills Training

Over 4500 visits to the computer lab each year

In November 2006, Paul’s Place opened a 24-station computer lab. The computer lab is open daily and is staffed by our Computer Lab Coordinator who helps guests set up email accounts, update resumes and apply for jobs online. Paul’s Place also provides basic and intermediate computer classes to help guests learn vital Microsofit Word skills.

Emergency Assistance

Over 60 evictions prevented, Helped over 260 households keep their electricity on

Paul’s Place provides emergency assistance to individuals and families who are faced with an expense they are unable to pay.  We help with eviction prevention, utility cut-offs, rental costs and other one-time emergencies.  Additionally, we are able to help guests with financial assistance to obtain vital documents; both birth certificates and Maryland State Identification Cards. Our funding allows us to meet the unique financial needs of our guests and help them move beyond crisis to self-sufficiency.  Emergency assistance is prioritized to the households in Southwest Baltimore.

Employment Assistance

Average wage of our guests who obtain jobs = $10 / hour

The Employment Assistance Program at Paul’s Place is based on a partnership with Goodwill Industries of the Chesapeake, and is designed to provide Paul’s Place guests with targeted support in job searching and career development.  An employment specialist employed by Goodwill operating on a full-time basis on-site at Paul’s Place delivers the program, which includes employment seminars, one-on-one job coaching, and outreach to local employers to expand the pool of opportunities for our job seekers.

Holiday Programs

1700 meals provided for Thanksgiving and December holidays
640 adults and kids receive gifts through the Gift Shop

The holidays are a busy time at Paul’s Place.  We serve a traditional turkey dinner and invite the entire community to join our Thanksgiving celebration each November. Paul’s Place also distributes baskets filled with traditional holiday foods, including a turkey or chicken and all the ingredients for side dishes during the Thanksgiving and winter holidays. In addition, Paul’s Place offers a Holiday Gift Shop in December. Adults have the opportunity to “shop for gifts at no cost” for their children, while children make gifts for their parents.

Intensive Case Management

Intensive Case Management (ICM) services at Paul’s Place are designed to provide guests with structured, ongoing assistance in navigating complex challenges and reaching self-selected goals related to housing, employment, mental and physical health, education, and other issues.  The case manager is responsible for delivering ICM services to targeted guests, which include but are not limited to guests in need of healthcare, affordable housing, employment, and/or children and family services with Paul’s Place after-school programs.  Case manager and ICM guests have regular, in-person contact to ensure that guests receive regular meaningful support.

Outreach and Guest Advocacy

The Paul’s Place Outreach Coordinator builds relationships with community residents, guests accessing services at Paul’s Place, and other stakeholders including community organizations and local government authorities to improve the community.  Serving as the first point of contact for many guests coming to Paul’s Place, the outreach worker will help individuals by providing basic case management as well as influencing the menu of services at Paul’s Place based on community needs and available resources.

Peer Recovery Coaching

The Paul’s Place Peer Recovery Advocate engages with guests living with behavioral health conditions by promoting recovery services through their own experiential expertise and training. The Peer Recovery Advocate connects guests to treatment resources and community support services by providing ongoing coaching and support to guests in all stages of recovery.

Stable Home Project

The STABLE Home Project seeks to link guests that are experiencing homelessness or at risk of becoming homeless to Safe housing in a Timely manner that is Aligned with their needs, priced within their Budget, Local, and Enduring. Structured assistance for obtaining or maintaining housing, including housing searches, landlord collaboration, and start-up support will be offered to ensure that the process of accessing new housing or retaining current housing is as rapid and easily navigable as possible.  In addition to housing-specific supports, Paul’s Place understands the critical need for concurrent services that address the wide array of challenges guests face as they deal with housing insecurity.  Guests enrolled in the program will receive education and skill-building opportunities in addition to individualized goal planning and service coordination with a case manager.