Dedicated to helping – navigating the unexpected

June 2nd, 2020

Months before COVID-19 hit, Bob arrived in downtown Baltimore at the bus station. He didn’t know where his next meal was coming from or where he would put his head down for the night. Bob found Paul’s Placethe closest service provider to the bus station — and Ellen.

As one of our case managers, Ellen’s first step was to find the best short term solution for Bob. Ellen found him a bed in one of the city shelters and started working on longer term options. 

But, what happens when services are changed, reduced or halted because of a worldwide pandemic? 

We keep going.

In addition to being unemployed and homeless, Bob had been dealing with health issues. Last week Bob found himself in the hospital and unaware that his current shelter needed to relocate all of the male residents. Not only did Bob not know of the change, but he wasn’t able to connect with the shelter to find out where to go or if he still had a bed reserved. Just out of the hospital, he didn’t know what options he had, if any. 

He did know he could call Ellen.

Ellen reached out to the Mayor’s Office of Homeless Services (MOHS) to try to find him a new bed. While they were able to secure a spot for him at a shelter, the curfew was fast approaching. If he didn’t get there on time, he would lose the bed. With no means to pay for public transportation and the potential for a 2-hour walk, Ellen called a Lyft and Paul’s Place paid for transportation. Bob reached the shelter on time. 

Bob reached out to the person and the place he knew would do whatever possible to make sure he had a place to rest his head – before, during, and after this pandemic.

Bob is just one of the guests who need our help now and after the pandemic. Please consider a gift to keep us going for all our guests.

Thank you and please stay safe and healthy.